Creating Ticket using Reset Api Generic Interface

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supriya
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Creating Ticket using Reset Api Generic Interface

Post by supriya »

Hii everyone,

I want to know the procedure of generating the ticket through RESTApi
I have used postman and tried it but its not working.Attached the screenshots of the postman
Please let me know what is the procedure
If any example please provide me ,its helps a lot
I am working on it from 3 days but I m not getting it.


Regards,
Supriya
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jojo
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Re: Creating Ticket using Reset Api Generic Interface

Post by jojo »

Please show your generic interface settings
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supriya
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Posts: 9
Joined: 25 Jun 2019, 13:17
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Re: Creating Ticket using Reset Api Generic Interface

Post by supriya »

Hii,

Can I know what settings has to be done



Thanks and Regards,
Supriya
jojo
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Re: Creating Ticket using Reset Api Generic Interface

Post by jojo »

Show your Generic Interface configuration
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
supriya
Znuny newbie
Posts: 9
Joined: 25 Jun 2019, 13:17
Znuny Version: FreeVersion

Re: Creating Ticket using Reset Api Generic Interface

Post by supriya »

Hii,
Attached the Screenshot of Web Generic Interface Setting



Regards,
Supriya
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jojo
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Re: Creating Ticket using Reset Api Generic Interface

Post by jojo »

your URL in Postman is wrong
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
supriya
Znuny newbie
Posts: 9
Joined: 25 Jun 2019, 13:17
Znuny Version: FreeVersion

Re: Creating Ticket using Reset Api Generic Interface

Post by supriya »

what is wrong Let me know
I need help.it's urgent




Regards,
Supriya
jojo
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Joined: 26 Jan 2007, 14:50
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Re: Creating Ticket using Reset Api Generic Interface

Post by jojo »

If it is urgent, you should consider commercial support and not a forum of valunteers.

Check the URL in your request, it is wrong
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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