Moderator: crythias

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OTRS newbie
Posts: 7
Joined: 21 May 2018, 13:33
OTRS Version?: OTRSv6


Post by michalv »

Hi there,

is there any way to list tickets that was created in 3/2019 AND closed in 4/2019? I wasnt able to figure out whats the condition between options in filter, i added Create Time absolute period and Close Time absolute period but i wasnt what I need.


Posts: 10121
Joined: 04 May 2010, 18:38
OTRS Version?: 5.0.x
Location: SouthWest Florida, USA

Re: Statistics

Post by crythias »

That worked for me when I ran it...
Create 03/01/2019 - 03/31/2019
Closed 04/01/2019 - 04/30/2019

You have to run it.
OTRS 5.0.x (private/testing/public) on Linux with MySQL database. Also on github.
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