Statistics

Moderator: crythias

Post Reply
michalv
OTRS newbie
Posts: 7
Joined: 21 May 2018, 13:33
OTRS Version?: OTRSv6

Statistics

Post by michalv » 30 Apr 2019, 10:02

Hi there,

is there any way to list tickets that was created in 3/2019 AND closed in 4/2019? I wasnt able to figure out whats the condition between options in filter, i added Create Time absolute period and Close Time absolute period but i wasnt what I need.

Thanks

crythias
Moderator
Posts: 10109
Joined: 04 May 2010, 18:38
OTRS Version?: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: Statistics

Post by crythias » 03 May 2019, 23:45

That worked for me when I ran it...
Create 03/01/2019 - 03/31/2019
Closed 04/01/2019 - 04/30/2019

You have to run it.
OTRS 5.0.x (private/testing/public) on Linux with MySQL database. Also on github.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask

Post Reply