Import DynamicFields

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iclaude
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Import DynamicField

Post by iclaude »

Hi,

I did export DynamicFields sucessfully, Now I Imported the changed file with the same format but no changes were made.
What am I missing?

Can Anyone Help me?

Regards
OTRS 6
iclaude
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Import DynamicFields

Post by iclaude »

Hi,

I did export DynamicFields sucessfully, Now I Imported the changed file with the same format but no changes were made.
What am I missing?

Can Anyone Help me?

Best Regards
OTRS 6
fcasal
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Re: Import DynamicFields

Post by fcasal »

Is there any information in the log?
Are you importing/exporting between the same otrs version?
root
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Re: Import DynamicField

Post by root »

Hi,

How did you managed the export?

- Roy
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iclaude
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Re: Import DynamicField

Post by iclaude »

root wrote: 28 Mar 2019, 13:57 Hi,

How did you managed the export?

- Roy
I installed ImportExportDynamicFields 5.0.4 Add-On.

And I used the following command: perl bin/otrs.Console.pl Maint::DynamicFields::Export --file your.csv

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root
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Re: Import DynamicFields

Post by root »

Hi,

And you imported the same file?

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

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iclaude
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Re: Import DynamicFields

Post by iclaude »

root wrote: 28 Mar 2019, 15:32 Hi,

And you imported the same file?

- Roy
Hi,

Yes, it is the same file.

Regards
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root
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Re: Import DynamicFields

Post by root »

Hi,

Why do you expect some changes if you import the same file?

- Roy
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reneeb
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Re: Import DynamicFields

Post by reneeb »

Did you say on import that existing fields should be overridden?
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crythias
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Re: Import DynamicFields

Post by crythias »

Please note that this forum cannot support third party add-ons. Please contact the vendor.
https://otrsaddons.com/products/importe ... amicfields
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root
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Re: Import DynamicFields

Post by root »

crythias wrote: 30 Mar 2019, 16:03 Please note that this forum cannot support third party add-ons. Please contact the vendor.
https://otrsaddons.com/products/importe ... amicfields
Hey Crythias,

it's this one https://github.com/reneeb/otrs-ImportEx ... amicFields.

otrsaddons.com just pretends, Renee created this one.

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
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