otrs-6.0.17 Config Item Management

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OTRS newbie
Posts: 6
Joined: 08 Mar 2019, 14:58
OTRS Version?: 6.0.17
Real Name: sneharaj rajendran
Company: Highstreet

otrs-6.0.17 Config Item Management

Post by sneharajr »

Hi Team,

i am trying to create custom page for otrs CMDB CI update. can you please help to answer following. PFA for more details.

1) How i can i create drop down category for a field. example: OS (Windows,Linux,Mac,Andirod,)
2) create radio button for Boolean value, example: backup <yes or No> <0 or 1>
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OTRS guru
Posts: 2207
Joined: 13 Mar 2014, 09:16
OTRS Version?: 6.0.14
Real Name: Rolf Straub

Re: otrs-6.0.17 Config Item Management

Post by RStraub »

Hey there,

you can do so by creating a new entry to the GeneralCatalogue (via Admin-Tab) and add that setting to the CI-Configuration.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS

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