I'm running the OTRS 6.0.15 (on 6.0.5 version occurs the same) on CentOS 7, Apache 2.4.6.
Since all my HTTP and HTTPS traffic goes through a nginx reverse proxy, I configured my OTRS to get rid of "/otrs" on URL. I followed this link
viewtopic.php?t=9329
I'm able to login and use the Agent portal and the customer portal with success.
I need to use the GenericTicketConnectorSOAP then I downloaded the https://github.com/OTRS/otrs/blob/rel-6 ... orSOAP.yml and imported in my OTRS.
When I try to create a session using the Webservice, I have the following error message:
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otrs.client.BadStatusLineError: BadStatusLine Exception when trying to reach http://mydomain.com/nph-genericinterface.pl/Webservice/otrs/nph-genericinterface.pl/Webservice/GenericTicketConnectorSOAP.
Are you using the correct webservice name?
The webservice URI I'm passing is: otrs_server_uri = r'http://mydomain.com/nph-genericinterface.pl/Webservice/'
The ScriptAlias at System Config is set to blank
At Apache Logs, I see this request:
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"POST /nph-genericinterface.pl/Webservice/otrs/nph-genericinterface.pl/Webservice/GenericTicketConnectorSOAP HTTP/1.1" 200
Any help on this is very welcome.
Thanks in advance and best regards.