Greetings,
I would like to know if it is possible to create a new(custom) action like CustomerTicketProcess,CustomerTicketMessage,CustomerTicketOverview, etc.
If yes, how can I do this?
Regards
Create new "Custom" Actions
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- Znuny advanced
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Create new "Custom" Actions
OTRS 6
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- Administrator
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Re: Create new "Custom" Actions
Hi,
I'll move this topic to the proper section.
- Roy
I'll move this topic to the proper section.
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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- Znuny guru
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Re: Create new "Custom" Actions
Hello iclaude,
that's very possible, there's even a guide in the manual how to do it:
https://doc.otrs.com/doc/manual/develop ... end-module
that's very possible, there's even a guide in the manual how to do it:
https://doc.otrs.com/doc/manual/develop ... end-module
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS