Create new "Custom" Actions

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iclaude
Znuny newbie
Posts: 97
Joined: 31 Mar 2016, 10:30
Znuny Version: OTRS 6.0.30
Real Name: Claude Chelene

Create new "Custom" Actions

Post by iclaude »

Greetings,

I would like to know if it is possible to create a new(custom) action like CustomerTicketProcess,CustomerTicketMessage,CustomerTicketOverview, etc.
If yes, how can I do this?


Regards
OTRS 6
root
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Znuny Version: Znuny and Znuny LTS
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Re: Create new "Custom" Actions

Post by root »

Hi,

I'll move this topic to the proper section.

- Roy
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RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: Create new "Custom" Actions

Post by RStraub »

Hello iclaude,

that's very possible, there's even a guide in the manual how to do it:
https://doc.otrs.com/doc/manual/develop ... end-module
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
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