Unable to install OTRS 6 on OEL 7
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Unable to install OTRS 6 on OEL 7
Dear Support,
While installing OTRS 6 on OEL 7, facing an issue with perl below those are:
Error: Package: otrs-6.0.12-01.noarch (/otrs-6.0.12-01.noarch)
Requires: perl(Template)
Error: Package: otrs-6.0.12-01.noarch (/otrs-6.0.12-01.noarch)
Requires: perl(XML::LibXSLT)
Please help me to fix the issue.
Regards,
Avinash Illindra
While installing OTRS 6 on OEL 7, facing an issue with perl below those are:
Error: Package: otrs-6.0.12-01.noarch (/otrs-6.0.12-01.noarch)
Requires: perl(Template)
Error: Package: otrs-6.0.12-01.noarch (/otrs-6.0.12-01.noarch)
Requires: perl(XML::LibXSLT)
Please help me to fix the issue.
Regards,
Avinash Illindra
Re: Unable to install OTRS 6 on OEL 7
Have you installed all the software packages that are required by otrs?
It seems that something is not installed.
Greetings.
It seems that something is not installed.
Greetings.
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Re: Unable to install OTRS 6 on OEL 7
I'm following installation document and executed following command:
yum install --nogpgcheck otrs-6.0.12-01.noarch.rpm
and encountering error which I mentioned in previous post.
yum install --nogpgcheck otrs-6.0.12-01.noarch.rpm
and encountering error which I mentioned in previous post.
Re: Unable to install OTRS 6 on OEL 7
Install perl(XML::LibXSLT)
if this package can not be found on epel you have to install it via cpan. Please also have a look on the admin manual http://doc.otrs.org
if this package can not be found on epel you have to install it via cpan. Please also have a look on the admin manual http://doc.otrs.org
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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Re: Unable to install OTRS 6 on OEL 7
I tried installing using you, it is not perl package, following is the output:
[root@helpdesk ~]# yum install "perl(XML::LibXSLT)"
Loaded plugins: langpacks, ulninfo
epel/x86_64/metalink | 9.0 kB 00:00:00
ol7_UEKR3 | 1.2 kB 00:00:00
ol7_addons | 1.2 kB 00:00:00
ol7_latest | 1.4 kB 00:00:00
No package perl(XML::LibXSLT) available.
Error: Nothing to do
[root@helpdesk ~]#
[root@helpdesk ~]# yum install "perl(XML::LibXSLT)"
Loaded plugins: langpacks, ulninfo
epel/x86_64/metalink | 9.0 kB 00:00:00
ol7_UEKR3 | 1.2 kB 00:00:00
ol7_addons | 1.2 kB 00:00:00
ol7_latest | 1.4 kB 00:00:00
No package perl(XML::LibXSLT) available.
Error: Nothing to do
[root@helpdesk ~]#
Re: Unable to install OTRS 6 on OEL 7
use cpan
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny newbie
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Re: Unable to install OTRS 6 on OEL 7
Even with Cpan I'm not able to install the necessary/required RPM's for installation.
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Re: Unable to install OTRS 6 on OEL 7
Hi,
cpan packages are not detected by yum/rpm. Use yum/rpm and ignore dependencies. However you install the rpm package, check the perl modules (/opt/otrs/bin/otrs.CheckModules.pl) afterwards and add missing modules if needed.
- Roy
cpan packages are not detected by yum/rpm. Use yum/rpm and ignore dependencies. However you install the rpm package, check the perl modules (/opt/otrs/bin/otrs.CheckModules.pl) afterwards and add missing modules if needed.
- Roy
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Re: Unable to install OTRS 6 on OEL 7
shell > yum install -y epel-release
shell > yum install -y otrs-6.0x.rpm
shell > yum install -y otrs-6.0x.rpm