Error Message: Need GroupName! after upgrade OTRS 5.0.28 to 6.0.10

[LXsysadmin]

After OTRS upgrade 5.0.28 to 6.0.10 i get error when as Admin open Queue views:

ERROR: OTRS-CGI-10 Perl: 5.16.3 OS: linux Time: Tue Sep 11 16:06:31 2018

Message: Need GroupName!

RemoteAddress: XXXXXXXXXXXXXXXX
RequestURI: /otrs/index.pl?Action=Admin

Traceback (1636):
Module: Kernel::System::Group::PermissionCheck Line: 945
Module: Kernel::Output::HTML::NavBar::ModuleAdmin::Run Line: 77
Module: Kernel::Output::HTML::Layout::NavigationBar Line: 3242
Module: Kernel::Modules::Admin::Run Line: 35
Module: Kernel::System::Web::InterfaceAgent::Run Line: 1116
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
Module: (eval) (v1.99) Line: 207
Module: ModPerl::RegistryCooker::run (v1.99) Line: 207
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173
Module: ModPerl::Registry::handler (v1.99) Line: 32


How to resolve this issue? In fact, everything is working fine just log file is full of such errors.

[LXsysadmin]

Any idea?

[christianclavet]

Hi, Perhaps you could rebuild the config via the otrs.Console.pl command in the bin folder?
When doing this URL: /otrs/index.pl?Action=Admin
OTRS seem to have trouble finding the name of the group for the queue.

Is it only on the logs or there is a behavior in the web frontend?

[reneeb]

https://blog.feature-addons.de/2018-06- ... rs6-update

[LXsysadmin]

https://blog.feature-addons.de/2018-06- ... rs6-update

This is good solution, thank you!