In OTRS 5 the articles had different colors (incoming, outgoing, note)
In OTRS 6 the colors are not so nice:
I found out that i can change the colors in
/opt/otrs/var/httpd/htdocs/skins/Agent/default/css
For example I have changed the colors for tr.system-Active.
I have seen that there is a paragraph:
/*
* Agent article types
*/
.UseArticleColors .agent-phone > td,
.UseArticleColors .agent-phone .Header {
background: #d1e8d1 !important;
}
.UseArticleColors .agent-email-external > td,
.UseArticleColors .agent-email-external .Header {
background: #d3e5b5 !important;
}
.UseArticleColors .agent-email-internal > td,
.UseArticleColors .agent-email-internal .Header {
background: #ffd1d1 !important;
}
.UseArticleColors .agent-note-external > td,
.UseArticleColors .agent-note-external .Header {
background: #d1d1d1 !important;
}
.UseArticleColors .agent-note-internal > td,
.UseArticleColors .agent-note-internal .Header {
background: #FFCCCC !important;
}
There are the colors of the old system for incoming and outgoning mails.
But these setings are ignored by the system.
Is there maybe a file where I have to enter that these colors should be used and not only those for tr.NotVisibleForCustomers and the tr.system?
