mass customuser import

Moderator: crythias

Post Reply
geri
Znuny newbie
Posts: 45
Joined: 10 Jan 2015, 11:22
Znuny Version: 3.3.10

mass customuser import

Post by geri »

Wat is the best solution to import customeruser into OTRS?

Is the direct import to the otrs database achievable? It seems there are no other dependencies than take care of uniqueness.

The other solution i would choose is to create a new table with similar columns, and add it as a database backend for customeruser.

Is it OK?
wurzel
Znuny guru
Posts: 3224
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: mass customuser import

Post by wurzel »

Hi,

you can use your own database and read http://doc.otrs.com/doc/manual/admin/st ... kends.html

regards
Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: mass customuser import

Post by reneeb »

You can use the database as a second backend, or you can use the import/export module https://opar.perl-services.de/dist/Cust ... port-5.0.0
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Post Reply