is there a possibility to limit the results from the Ticket Move List function?
I have to continue working on a custom development, where the function TicketMoveList is used to get all Queues. The customer now wants to reduce the list of Queues to certain queues. Is that possible?
Code: Select all
my %MoveQueuesTest = $TicketObject->TicketMoveList(
TicketID => $Self->{TicketID},
UserID => $Self->{UserID},
Action => $Self->{Action},
Type => 'move_into',
);
# set move queues
$Param{QueueTimeStrg} = $LayoutObject->AgentQueueListOption(
Data => { %MoveQueuesTest, '' => '-' },
Multiple => 0,
Size => 0,
Class => 'Modernize',
Name => 'QueueTestID',
TreeView => $TreeView,
OnChangeSubmit => 0,
);
$LayoutObject->Block(
Name => 'QueueTest',
Data => \%Param,
);
Thank you very much for your help,
Thomas