Have a process ticket. I need to keep the ticket's owner login in the dynamic field (for test purposes it is "DynFieldTxtText")
And... it does not work. Those tags work fine in notifications but not in process tickets.
Code: Select all
TransitionAction-3252834ceb7f8f3063d3d27595b54b43: ChangeTime: 2017-07-17 16:53:30 Config: Config: DynFieldTxtText: <OTRS_TICKET_OWNER_UserLogin> Module: Kernel::System::ProcessManagement::TransitionAction::DynamicFieldSet CreateTime: 2017-05-12 13:00:38 EntityID: TransitionAction-3252834ceb7f8f3063d3d27595b54b43 ID: '73' Name: a_SetDynField01
What am I doing wrong?
P.S. If I put there just some text (instead tryung tags) - it works fine