Cannot install FAQ 5.0.9 in OTRS 5.0.20

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charlyfox
Znuny newbie
Posts: 2
Joined: 23 Jun 2017, 04:00
Znuny Version: 5.0.20
Real Name: Carlos

Cannot install FAQ 5.0.9 in OTRS 5.0.20

Post by charlyfox »

I get the following error allways when trying to install in a fresh installation of OTRS 5.0.20

Code: Select all

FAQ 5.0.9 - Package not correctly deployed! You should reinstall the Package again! 
I tried reinstalling many times with no luck

I have the following errors on log

Code: Select all

Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/doc/en/FAQ.pdf!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/var/packagesetup/FAQ.pm!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/LinkObject/FAQ.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/HeaderMeta/PublicFAQSearch.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/HeaderMeta/CustomerFAQSearch.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/HeaderMeta/AgentFAQSearch.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/FAQOverview/Small.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/FAQMenu/Generic.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/FAQJournalOverview/Small.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/Dashboard/FAQ.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Public/PublicFAQZoom.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Public/PublicFAQSearch.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Public/PublicFAQRSS.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Public/PublicFAQPrint.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Public/PublicFAQExplorer.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Customer/FAQ/RelatedArticles.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Customer/CustomerFAQZoom.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Customer/CustomerFAQSearch.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Customer/CustomerFAQPrint.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Customer/CustomerFAQExplorer.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQZoom.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQSearch.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQPrint.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQLinkObject.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQLanguage.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQJournal.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQHistory.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQExplorer.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQEdit.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQDelete.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQCategory.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQAdd.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/sample/GenericInterface/FAQ/GI-FAQ-Test-utf8-1.txt!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/sample/GenericInterface/FAQ/GI-FAQ-Test-utf8-1.bin!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/sample/FAQ.csv!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/sample/FAQ-Test1.pdf!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/sample/FAQ-Test1.doc!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/GenericInterface/FAQConnector.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/FAQ/RelatedArticle.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/FAQSearch.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/FAQ.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/FAQSearch/InConditionGet.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Console/Command/Maint/FAQ/ContentTypeSet.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/webservices/GenericFAQConnectorSOAP.yml!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/webservices/GenericFAQConnectorREST.yml!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Console/Command/Admin/FAQ/Import.t!
Thu Jun 22 22:03:39 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/doc/faq-database.png!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/doc/en/FAQ.pdf!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/var/packagesetup/FAQ.pm!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/LinkObject/FAQ.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/HeaderMeta/PublicFAQSearch.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/HeaderMeta/CustomerFAQSearch.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/HeaderMeta/AgentFAQSearch.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/FAQOverview/Small.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/FAQMenu/Generic.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/FAQJournalOverview/Small.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/Dashboard/FAQ.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Public/PublicFAQZoom.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Public/PublicFAQSearch.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Public/PublicFAQRSS.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Public/PublicFAQPrint.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Public/PublicFAQExplorer.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Customer/FAQ/RelatedArticles.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Customer/CustomerFAQZoom.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Customer/CustomerFAQSearch.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Customer/CustomerFAQPrint.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Customer/CustomerFAQExplorer.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQZoom.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQSearch.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQPrint.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQLinkObject.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQLanguage.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQJournal.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQHistory.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQExplorer.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQEdit.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQDelete.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQCategory.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQAdd.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/sample/GenericInterface/FAQ/GI-FAQ-Test-utf8-1.txt!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/sample/GenericInterface/FAQ/GI-FAQ-Test-utf8-1.bin!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/sample/FAQ.csv!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/sample/FAQ-Test1.pdf!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/sample/FAQ-Test1.doc!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/GenericInterface/FAQConnector.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/FAQ/RelatedArticle.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/FAQSearch.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/FAQ.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/FAQSearch/InConditionGet.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Console/Command/Maint/FAQ/ContentTypeSet.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/webservices/GenericFAQConnectorSOAP.yml!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/webservices/GenericFAQConnectorREST.yml!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Console/Command/Admin/FAQ/Import.t!
Thu Jun 22 21:52:30 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/doc/faq-database.png!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/doc/en/FAQ.pdf!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/var/packagesetup/FAQ.pm!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/LinkObject/FAQ.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/HeaderMeta/PublicFAQSearch.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/HeaderMeta/CustomerFAQSearch.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/HeaderMeta/AgentFAQSearch.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/FAQOverview/Small.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/FAQMenu/Generic.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/FAQJournalOverview/Small.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Output/Dashboard/FAQ.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Public/PublicFAQZoom.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Public/PublicFAQSearch.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Public/PublicFAQRSS.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Public/PublicFAQPrint.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Public/PublicFAQExplorer.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Customer/FAQ/RelatedArticles.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Customer/CustomerFAQZoom.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Customer/CustomerFAQSearch.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Customer/CustomerFAQPrint.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Customer/CustomerFAQExplorer.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQZoom.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQSearch.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQPrint.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQLinkObject.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQLanguage.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQJournal.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQHistory.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQExplorer.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQEdit.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQDelete.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQCategory.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Selenium/Agent/AgentFAQAdd.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/sample/GenericInterface/FAQ/GI-FAQ-Test-utf8-1.txt!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/sample/GenericInterface/FAQ/GI-FAQ-Test-utf8-1.bin!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/sample/FAQ.csv!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/sample/FAQ-Test1.pdf!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/sample/FAQ-Test1.doc!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/GenericInterface/FAQConnector.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/FAQ/RelatedArticle.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/FAQSearch.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/FAQ.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/FAQSearch/InConditionGet.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Console/Command/Maint/FAQ/ContentTypeSet.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/webservices/GenericFAQConnectorSOAP.yml!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/webservices/GenericFAQConnectorREST.yml!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/scripts/test/Console/Command/Admin/FAQ/Import.t!
Thu Jun 22 21:51:59 2017 	error 	OTRS-CGI-24 	FAQ-5.0.9: No such file: /opt/otrs/doc/faq-database.png!
Thu Jun 22 21:51:33 2017 	error 	OTRS-CGI-24 	Code: var::packagesetup::FAQ could not be loaded: Can't locate var/packagesetup/FAQ.pm in @INC (@INC contains: /opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /etc/httpd) at /opt/otrs//Kernel/System/ObjectManager.pm line 191.
Thu Jun 22 21:51:33 2017 	error 	OTRS-CGI-24 	var::packagesetup::FAQ could not be loaded: Can't locate var/packagesetup/FAQ.pm in @INC (@INC contains: /opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /etc/httpd) at /opt/otrs//Kernel/System/ObjectManager.pm line 191.
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/doc/en/FAQ.pdf': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/doc/en: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/var/packagesetup/FAQ.pm': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/var/packagesetup: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Output/LinkObject/FAQ.t': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/Selenium/Output/LinkObject: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Output/HeaderMeta/PublicFAQSearch.t': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/Selenium/Output/HeaderMeta: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Output/HeaderMeta/CustomerFAQSearch.t': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/Selenium/Output/HeaderMeta: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Output/HeaderMeta/AgentFAQSearch.t': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/Selenium/Output/HeaderMeta: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Output/FAQOverview/Small.t': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/Selenium/Output/FAQOverview: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Output/FAQMenu/Generic.t': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/Selenium/Output/FAQMenu: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Output/FAQJournalOverview/Small.t': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/Selenium/Output/FAQJournalOverview: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Output/Dashboard/FAQ.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Public/PublicFAQZoom.t': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/Selenium/Public: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Public/PublicFAQSearch.t': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/Selenium/Public: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Public/PublicFAQRSS.t': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/Selenium/Public: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Public/PublicFAQPrint.t': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/Selenium/Public: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Public/PublicFAQExplorer.t': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/Selenium/Public: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Customer/FAQ/RelatedArticles.t': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/Selenium/Customer/FAQ: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Customer/CustomerFAQZoom.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Customer/CustomerFAQSearch.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Customer/CustomerFAQPrint.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Customer/CustomerFAQExplorer.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Agent/AgentFAQZoom.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Agent/AgentFAQSearch.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Agent/AgentFAQPrint.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Agent/AgentFAQLinkObject.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Agent/AgentFAQLanguage.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Agent/AgentFAQJournal.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Agent/AgentFAQHistory.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Agent/AgentFAQExplorer.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Agent/AgentFAQEdit.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Agent/AgentFAQDelete.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Agent/AgentFAQCategory.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Selenium/Agent/AgentFAQAdd.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/sample/GenericInterface/FAQ/GI-FAQ-Test-utf8-1.txt': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/sample/GenericInterface/FAQ: No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/sample/GenericInterface: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/sample/GenericInterface/FAQ/GI-FAQ-Test-utf8-1.bin': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/sample/GenericInterface/FAQ: No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/sample/GenericInterface: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/sample/FAQ.csv': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/sample/FAQ-Test1.pdf': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/sample/FAQ-Test1.doc': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/GenericInterface/FAQConnector.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/FAQ/RelatedArticle.t': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/FAQ: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/FAQSearch.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/FAQ.t': Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/FAQSearch/InConditionGet.t': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/FAQSearch: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Console/Command/Maint/FAQ/ContentTypeSet.t': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/Console/Command/Maint/FAQ: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/webservices/GenericFAQConnectorSOAP.yml': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/webservices: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/webservices/GenericFAQConnectorREST.yml': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/webservices: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/scripts/test/Console/Command/Admin/FAQ/Import.t': No such file or directory
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't create directory: /opt/otrs/scripts/test/Console/Command/Admin/FAQ: Permission denied
Thu Jun 22 21:51:31 2017 	error 	OTRS-CGI-24 	Can't write '/opt/otrs/doc/faq-database.png':
Thu Jun 22 21:47:24 2017 	error 	OTRS-CGI-24 	No such file: /opt/otrs/doc/en/FAQ.pdf!
Thu Jun 22 21:47:24 2017 	error 	OTRS-CGI-24 	No such file: /opt/otrs/var/packagesetup/FAQ.pm!
Thu Jun 22 21:47:24 2017 	error 	OTRS-CGI-24 	No such file: /opt/otrs/scripts/test/Selenium/Output/LinkObject/FAQ.t!
Thu Jun 22 21:47:24 2017 	error 	OTRS-CGI-24 	No such file: /opt/otrs/scripts/test/Selenium/Output/HeaderMeta/PublicFAQSearch.t!
Thu Jun 22 21:47:24 2017 	error 	OTRS-CGI-24 	No such file: /opt/otrs/scripts/test/Selenium/Output/HeaderMeta/CustomerFAQSearch.t!
Thu Jun 22 21:47:24 2017 	error 	OTRS-CGI-24 	No such file: /opt/otrs/scripts/test/Selenium/Output/HeaderMeta/AgentFAQSearch.t!
Thu Jun 22 21:47:24 2017 	error 	OTRS-CGI-24 	No such file: /opt/otrs/scripts/test/Selenium/Output/FAQOverview/Small.t!
Thu Jun 22 21:47:24 2017 	error 	OTRS-CGI-24 	No such file: /opt/otrs/scripts/test/Selenium/Output/FAQMenu/Generic.t!
Thu Jun 22 21:47:24 2017 	error 	OTRS-CGI-24 	No such file: /opt/otrs/scripts/test/Selenium/Output/FAQJournalOverview/Small.t!
Thu Jun 22 21:47:24 2017 	error 	OTRS-CGI-24 	No such file: /opt/otrs/scripts/test/Selenium/Output/Dashboard/FAQ.t!
Thu Jun 22 21:47:24 2017 	error 	OTRS-CGI-24 	No such file: /opt/otrs/scripts/test/Selenium/Public/PublicFAQZoom.t!
Thu Jun 22 21:47:24 2017 	error 	OTRS-CGI-24 	No such file: /opt/otrs/scripts/test/Selenium/Public/PublicFAQSearch.t!
Thu Jun 22 21:47:24 2017 	error 	OTRS-CGI-24 	No such file: /opt/otrs/scripts/test/Selenium/Public/PublicFAQRSS.t!
Thu Jun 22 21:47:24 2017 	error 	OTRS-CGI-24 	No such file: /opt/otrs/scripts/test/Selen
Please some help as I am new on OTRS.

Regards,

Carlos
root
Administrator
Posts: 3934
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: Cannot install FAQ 5.0.9 in OTRS 5.0.20

Post by root »

HI,

Could be the file permissions. Did you executed bin/otrs.SetPermissions.pl?

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
charlyfox
Znuny newbie
Posts: 2
Joined: 23 Jun 2017, 04:00
Znuny Version: 5.0.20
Real Name: Carlos

Re: Cannot install FAQ 5.0.9 in OTRS 5.0.20

Post by charlyfox »

Hi, thanks for the reply

I only run this command that is related with the file you mentioned when I was installing OTRS.

/opt/otrs/bin/otrs.SetPermissions.pl --web-group=apache

Nothing else, I followed this installation guide to install OTRS maybe the guide didnt mention something.

https://complemento.net.br/en/2015/11/1 ... -database/

Regards,

Carlos
root
Administrator
Posts: 3934
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: Cannot install FAQ 5.0.9 in OTRS 5.0.20

Post by root »

Hi,

The error message "Permission denied" has a reason. In addition to this I've no idea why to perform a tarball with CentOS 7. The rpm does the job very well and parts like creating the otrs user are obsolete.

But I'm strongly convinced that SELinux is the problem. In section d of you mentioned instruction is the path /opt/otrs/scripts not included. Try to reinstall the addon after you disable SELinux using the command

Code: Select all

setenforce 0
. If this work you've found the problem and should fix the SELinux policy permanently.

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
Giulio Soleni
Znuny wizard
Posts: 392
Joined: 30 Dec 2010, 14:35
Znuny Version: 6.0.x and 5.0.x
Real Name: Giulio Soleni
Company: IKS srl

Re: Cannot install FAQ 5.0.9 in OTRS 5.0.20

Post by Giulio Soleni »

Hi,
in addition to what root already told you I suggest to perform a cleanup of sessions and caches and then another otrs.SetPermissions.pl specifying also --otrs-user=otrs

logon as root...

Code: Select all

# su - otrs
> /opt/otrs/bin/otrs.Daemon.pl stop
> /opt/otrs/bin/otrs.Console.pl Maint::Config::Rebuild
> /opt/otrs/bin/otrs.Console.pl Maint::Cache::Delete
> /opt/otrs/bin/otrs.Console.pl Maint::Session::DeleteAll

> /opt/otrs/bin/otrs.Console.pl Maint::Loader::CacheCleanup
> /opt/otrs/bin/otrs.Console.pl Maint::Loader::CacheGenerate

> exit
# /opt/otrs/bin/otrs.SetPermissions.pl --otrs-user=otrs --web-group=apache /opt/otrs

# su - otrs
> /opt/otrs/bin/otrs.Daemon.pl start
Then, switching again to otrs user, you may try to download the FAQ opm package to a local folder and install it from command line

Code: Select all

# su - otrs
> /opt/otrs/bin/otrs.Console.pl Admin::Package::Install /tmp/FAQ-5.0.9.opm
You should at least be alerted runtime of something wrong happening
OTRS 6.0.x on CentOS 7.x with MariaDB 10.2.x database connected to an Active Directory for Agents and Customers.
ITSM and FAQ modules installed.
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