Fetch Mail

ronaldjerardmedina · Post by **ronaldjerardmedina** » 16 Feb 2017, 04:29

Our OTRS is working fine for the past 8 months and now it magically not fetching email regularly.
I restart the crons. Some email got lost and not translated into tickets. I cant find where the problem is, can somebody help me?

Post by **root** » 16 Feb 2017, 08:25

Are there any log entries or error messages which can be related to this issue?

ronaldjerardmedina · Post by **ronaldjerardmedina** » 21 Feb 2017, 05:04

There are no log entries that relates to it. Im so confused right now.

Post by **root** » 21 Feb 2017, 08:12

Do you have files in /opt/otrs/var/spool?

ronaldjerardmedina · Post by **ronaldjerardmedina** » 02 Mar 2017, 11:46

There were no files on the said directory.

ronaldjerardmedina · Post by **ronaldjerardmedina** » 07 Mar 2017, 08:46

Can somebody help me with this?

Post by **root** » 07 Mar 2017, 09:12

What the output of

Code: Select all

bin/otrs.Console.pl Maint::Daemon::Summary

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Fetch Mail

Fetch Mail

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