[SOLVED]Auto Response

[ronaldjerardmedina]

Hi all,

Can someone help me, My SMTP works when sending reply and Admin Notification. But, When sending Auto-Response System Log says:

Code: Select all

SMTP authentication failed: 500Need MIME::Base64 and Authen::SASL todo auth! Enable Net::SMTP debug for more info!

Also, OTRS is not sending ticket notification which is im pretty sure its already set. Thanks in advance.

[reneeb]

Install Perl modules MIME::Base64 and Authen::SASL

[ronaldjerardmedina]

Thanks reneeb!