Hi All,
I added the Category and Sub Category field in ticket Search for CSV Output here below,
Ticket::Frontend::AgentTicketSearch###SearchCSVData
But, while doing search and export the output in CSV, the Category and Sub Category column coming as blank.
How to fix this.
Looking forward for your reply.....
Thanks & Regards
Sumit Sahay
Ticket Search output in CSV not working
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Re: Ticket Search output in CSV not working
By default there are no Category and Sub Category field. If they are dynamic fields what's the value of the CSV output key you've configured?
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Re: Ticket Search output in CSV not working
Hi Root,
thanks for your reply,
I added those field into,
Ticket::Frontend::AgentTicketSearch###DynamicField
Ticket::Frontend::AgentTicketSearch###DefaultColumns
Ticket::Frontend::AgentTicketSearch###SearchCSVData
While exporting the search into csv I am getting those Fields in csv column but the full column is empty, there is no value for these column.
Looking forward for your reply...
Thanks & Regards
Sumit Sahay
thanks for your reply,
I added those field into,
Ticket::Frontend::AgentTicketSearch###DynamicField
Ticket::Frontend::AgentTicketSearch###DefaultColumns
Ticket::Frontend::AgentTicketSearch###SearchCSVData
While exporting the search into csv I am getting those Fields in csv column but the full column is empty, there is no value for these column.
Looking forward for your reply...
Thanks & Regards
Sumit Sahay
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- Administrator
- Posts: 3961
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
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- Company: Znuny
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Re: Ticket Search output in CSV not working
What the exact value you've added to Ticket::Frontend::AgentTicketSearch###SearchCSVData?
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: Ticket Search output in CSV not working
Hi Root,
Thanks for your reply,
[img] [/img]
That is what I added in.
Looking forward for your reply.....
Thanks & Regards
Sumit Sahay
Thanks for your reply,
[img] [/img]
That is what I added in.
Looking forward for your reply.....
Thanks & Regards
Sumit Sahay
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Re: Ticket Search output in CSV not working
Did your tried DynamicField_Category?
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
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Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: Ticket Search output in CSV not working
Hi Root,
I did that no success.
Looking forward for your reply.....
Thanks & Regards
Sumit Sahay
I did that no success.
Looking forward for your reply.....
Thanks & Regards
Sumit Sahay
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- Znuny expert
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Re: Ticket Search output in CSV not working
Bump! Im having the same issue here