KIX4OTRS

Moderator: crythias

Post Reply
Kris1992
OTRS newbie
Posts: 42
Joined: 21 Apr 2016, 14:42
OTRS Version?: OTRS free

KIX4OTRS

Post by Kris1992 » 01 Jun 2016, 12:18

Hello, I found this thing on web. What you think about that KIX4OTRS, how to use that? How to install that? Is it good software?

hvappen
OTRS newbie
Posts: 5
Joined: 05 Jun 2016, 10:53
OTRS Version?: OTRS::ITSM 5
Real Name: Mario Nette
Company: none

Re: KIX4OTRS

Post by hvappen » 14 Jun 2016, 22:21

Hi.. works fine for us.
It has some nice features (Tickettemplates /based on Groupmembership etc..) https://www.cape-it.de/en/products/serv ... rsion.html
but i dont know wether they stopped working on it...
Beware of the orange Kix4Otrs theme. Looks awful.

amair
OTRS newbie
Posts: 20
Joined: 17 Dec 2015, 12:48
OTRS Version?: 5.0.27
Real Name: Andreas

Re: KIX4OTRS

Post by amair » 15 Jun 2016, 08:33

Hi,

future development is documented here: https://www.cape-it.de/en/company/news- ... -fork.html
Their fork: https://www.kixdesk.com

Regards,
Andreas

wheelshot
OTRS wizard
Posts: 188
Joined: 15 Dec 2014, 20:49
OTRS Version?: 4.0.24
Location: QC, Canada

Re: KIX4OTRS

Post by wheelshot » 05 Jul 2016, 15:10

Kris1992 wrote:Hello, I found this thing on web. What you think about that KIX4OTRS, how to use that? How to install that? Is it good software?
We've been using it since 3 years now and I can say its filling lots of gaps vanilla OTRS has + its free. The support from KIX team has been good with us so far but its a little bit more unstable than OTRS releases but like I said, we couldnt work without KIX4OTRS with their features.

wurzel
OTRS guru
Posts: 2548
Joined: 08 Jul 2010, 22:25
OTRS Version?: 6.0.x

Re: KIX4OTRS

Post by wurzel » 05 Jul 2016, 20:03

Hi,
amair wrote: Their fork: https://www.kixdesk.com
As far as I understand forking, it is no fork right now, it is a package with many OTRS and Cape Add Ons.

Flo
    ((OTRS)) Community Edition 6.0.x, LAMP LIVE auf Debian 9
    OTRS 7 SILVER

    -- Ich beantworte keine Forums-Fragen PN - No PN please

    I won't answer to unfriendly users any more. A greeting and regards are just polite.

    Post Reply