Hi All,
Can some help me out to integration OTRS with any of the opensource chatting module on linux machine.
regards
mohsin khan
Integration OTRS 5 with any opensource chatting module
Moderator: crythias
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- OTRS newbie
- Posts: 64
- Joined: 02 Sep 2015, 08:47
- OTRS Version?: OTRS-Rel-5
Re: Integration OTRS 5 with any opensource chatting module
use the OTRS Business Solution™ whioch has an integrated Chat
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- OTRS guru
- Posts: 2207
- Joined: 13 Mar 2014, 09:16
- OTRS Version?: 6.0.14
- Real Name: Rolf Straub
Re: Integration OTRS 5 with any opensource chatting module
I once wrote a chat module for OTRS based on Node.js. Could only recommend that if you have some experience.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
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- OTRS newbie
- Posts: 64
- Joined: 02 Sep 2015, 08:47
- OTRS Version?: OTRS-Rel-5
Re: Integration OTRS 5 with any opensource chatting module
Thanks RStraub but I don't have understanding of Node.js,
Can someone have any idea of phpfreechat an open source tool available which can be integrated in OTRS. If yes what are the steps needs to be follow.
Can someone have any idea of phpfreechat an open source tool available which can be integrated in OTRS. If yes what are the steps needs to be follow.
-
- OTRS newbie
- Posts: 64
- Joined: 02 Sep 2015, 08:47
- OTRS Version?: OTRS-Rel-5
Re: Integration OTRS 5 with any opensource chatting module
Any one please update
Re: Integration OTRS 5 with any opensource chatting module
Hi
you can not expect answers within hours in a community forum.
If you get no response, there is most likely no solution or members have no idea. Begging for help is not desired and might be counterproductive.
If you must have a answer, you have to buy commercial support.
Florian
you can not expect answers within hours in a community forum.
If you get no response, there is most likely no solution or members have no idea. Begging for help is not desired and might be counterproductive.
If you must have a answer, you have to buy commercial support.
Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 10 (Test)
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 8 auf Debian 10 (Test)
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
Re: Integration OTRS 5 with any opensource chatting module
as you don't seem to have the needed developer knowledge you really should switch to the build in module of the OTRS Business Solution™
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com