Agents or CC'ed people are not receiving ticket creation notifications

avinashillindra · Post by **avinashillindra** » 04 Apr 2016, 15:00

Agents or Admin or CC'ed people are not receiving ticket creation notifications.

Can someone suggest/guide me if any changes need to be done.

TIA.

Best Regards,
Avinash Illindra

avinashillindra · Post by **avinashillindra** » 05 Apr 2016, 05:59

Can someone do the needful please.

Post by **jojo** » 05 Apr 2016, 09:31

check logs of mailserver and OTRS server. I strongly advice to buy professional services for setup and operation

Znuny and ((OTRS)) Community Edition

Agents or CC'ed people are not receiving ticket creation notifications

Agents or CC'ed people are not receiving ticket creation notifications

Re: Agents or CC'ed people are not receiving ticket creation notifications

Re: Agents or CC'ed people are not receiving ticket creation notifications