Email's are deleting from Mail box once Ticket got generated.
Any changes needed at configuration side.
TIA
Regards,
Avinash Illindra
Mail's deleted from Mail box
Moderator: crythias
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avinashillindra
- Znuny newbie
- Posts: 60
- Joined: 31 Mar 2016, 06:13
- Znuny Version: OTRS 5 Free
- Real Name: Avinash Illindra
-
avinashillindra
- Znuny newbie
- Posts: 60
- Joined: 31 Mar 2016, 06:13
- Znuny Version: OTRS 5 Free
- Real Name: Avinash Illindra
Re: Mail's deleted from Mail box
Any suggestions or help
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reneeb
- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
- Company: Perl-Services.de
- Contact:
Re: Mail's deleted from Mail box
That works as designed. If you need the mail for other purposes as well, you should "duplicate" the mails (send it to two aliases).
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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avinashillindra
- Znuny newbie
- Posts: 60
- Joined: 31 Mar 2016, 06:13
- Znuny Version: OTRS 5 Free
- Real Name: Avinash Illindra
Re: Mail's deleted from Mail box
Hi Reneeb,
Thanks for your confirmation and as well as an information.
Regards,
Avinash Illindra
Thanks for your confirmation and as well as an information.
Regards,
Avinash Illindra