Dynamic Field - Show link as list of links
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- Znuny newbie
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Dynamic Field - Show link as list of links
Is it possible to have one dynamic text field where Agents enter a white space separated list of URLs and these links are clickable in the ticket information? Currently this works for one URL by using [% Data.FieldName %] as value for show link and this works fine.
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Re: Dynamic Field - Show link as list of links
This won't work with a default free OTRS. Maybe you'll find a free available addon at OPAR. If not and this is important to you think about hiring a pro to develop this for you.
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
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Re: Dynamic Field - Show link as list of links
If it is ok for you to have the external links in the "Linked objects" table, you can try http://opar.perl-services.de/package/R/ ... xternalURL
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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- Znuny newbie
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- Joined: 25 Feb 2016, 09:22
- Znuny Version: OTRS 4.0
- Real Name: Jan
- Company: zetcom
Re: Dynamic Field - Show link as list of links
This is only a plugin for OTRS 3.x, but thanks for the idea. In our KIX4OTRS installation the links disappeared from the sidetab, i.e. one has to manually open the Links Tab, which won't be a solution currently. However I also would like to have the links in the sidebar again and am working on that, too. So if this plugin makes it to 4 and I'll get that fixed, this could really be a solution.