I've looked around, but can't find something that would help me. Maybe somebody got it!?
I have no problem to consume data via method=TicketSearch via webservice even if I want to consume the tickets for 1 specific queue.
But I have to perform TicketSearch on multiple Queues for example Postmaster AND Raw.
I can't find anything in the manuals. There is only one request for TicketSearch but only request on 1 queue.
In the /Kernel/GenericInterface/Operation/Ticket/TicketSearch.pm they say you can consume the ticketIDs from multiple Queues.
Code: Select all
Queues => ['system queue', 'other queue'],
QueueIDs => [1, 42, 512]
Please help. I'm sure somebody did it already.
If not, I will call znuny developement
Thx!
Greetz