I am looking for some kind of documentation or references containing statements if or in what extent the OTRS user interface applies ISO 9241 standards. It is particularly about the following.
- Ergonomics of human-system interaction - Part 110: Interaction principles
https://www.din.de/en/getting-involved/ ... :325591788
- Ergonomics of human-system interaction - Part 125: Guidance on visual presentation of information (ISO 9241-125:2017)
https://www.din.de/en/getting-involved/ ... :274070437
- Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010)
https://www.din.de/en/getting-involved/ ... :133785124
Any hint would help, no matter whether related to OTRS 6 Community Edition or OTRS 7/8.
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