How to change menu or sub menu items?

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rajeshomallur
Znuny newbie
Posts: 3
Joined: 24 Jul 2018, 23:24
Znuny Version: 5.0.2

How to change menu or sub menu items?

Post by rajeshomallur »

I would need to remove the sub menu item "New email ticket" under "Ticket" menu. Also want to rename "New phone ticket" sub menu to "New Ticket". Could someone guide me on where and how to make these changes?

Thanks
Rajesh
zzz
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Real Name: Emin
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Re: How to change menu or sub menu items?

Post by zzz »

Hello Rajesh,

in OTRS 5, you can do these changes in the SysConfig under Frontend::Module###AgentTicketPhone and Frontend::Module###AgentTicketEmail.

Best regards
Emin
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rajeshomallur
Znuny newbie
Posts: 3
Joined: 24 Jul 2018, 23:24
Znuny Version: 5.0.2

Re: How to change menu or sub menu items?

Post by rajeshomallur »

Hi Emin,

That worked!. Thank you very much for the help.

Rajesh
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