Update Customer Users on OTRS by batch

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vincentdelapaz
Znuny newbie
Posts: 3
Joined: 23 May 2018, 16:08
Znuny Version: OTRS 6.03
Real Name: Vincent Dela Paz
Company: SlashdotPH

Update Customer Users on OTRS by batch

Post by vincentdelapaz »

is there a way to update Customer Users on OTRS by batch? im trying to update them on mysql database unfortunately i have to clear the cache for them to take effect. can you suggest a way to update them without using the Update Customer Module? Thanks!
reneeb
Znuny guru
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Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
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Re: Update Customer Users on OTRS by batch

Post by reneeb »

Use the ImportExport addon in combination with https://opar.perl-services.de/dist/Cust ... portExport then you can import a CSV file with the changes...
Perl / Znuny development: http://perl-services.de
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