How to add all attachment to close successful notification/email

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bgone
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How to add all attachment to close successful notification/email

Post by bgone »

Hi All,

I want to add all attachment to close successful notification/email of ticket, do you know the way to do it?

Best regards,
Bgone
wurzel
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Re: How to add all attachment to close successful notification/email

Post by wurzel »

Hi,

all attachements from all articles of the closed tickets?


AFAIK not possible without development.

Florian
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jojo
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Re: How to add all attachment to close successful notification/email

Post by jojo »

Are you really on a 2.4x?
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bgone
Znuny newbie
Posts: 32
Joined: 26 Oct 2010, 10:19
Znuny Version: 6.0.19

Re: How to add all attachment to close successful notification/email

Post by bgone »

wurzel wrote: 04 Jun 2018, 12:20 Hi,

all attachements from all articles of the closed tickets?


AFAIK not possible without development.

Florian
Hi,

No, all attachments of one closed ticket. It should be case by case

Bgone
bgone
Znuny newbie
Posts: 32
Joined: 26 Oct 2010, 10:19
Znuny Version: 6.0.19

Re: How to add all attachment to close successful notification/email

Post by bgone »

jojo wrote: 04 Jun 2018, 13:24 Are you really on a 2.4x?
Hi,

I using OTRS with version 5 now

Bgone
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