REST API to retrieve Customer , Service and SLA Details

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akshattandon
OTRS newbie
Posts: 10
Joined: 15 May 2018, 08:03
OTRS Version?: 6.0.5
Real Name: Akshat
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REST API to retrieve Customer , Service and SLA Details

Post by akshattandon » 23 May 2018, 05:01

Hi All,

We are integrating OTRS server into out homegrown system and we wanted to provide a minimum set of features mimicking OTRS UI into our product
But to integrate we need to REST API to retrieve the details into our system, Though the ticket related API is good enough to provide basic functionality
, But is there any REST API provided in OTRS, Which returns me the following details

GET API's
a) Customer User details
b) Customer Id
c) Service
d) SLA
e) Master Ticket

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