Send auto response to cc

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cris12345
Znuny advanced
Posts: 105
Joined: 24 Feb 2017, 16:45
Znuny Version: 5.0.16.01
Real Name: Cristina Corrales
Company: -

Send auto response to cc

Post by cris12345 »

Hi guys!

Do you know how send to the people in CC the auto reply/auto response when a ticket has been created?

Thanks
Sprajtu
Znuny newbie
Posts: 3
Joined: 24 Aug 2017, 12:09
Znuny Version: 6.0.13

Re: Send auto response to cc

Post by Sprajtu »

Hello,
@cris12345 have you managed to resolve this problem or find any workaround? I'm currently got the same issue and looking for any solutions (how to add cc to the recipient list of auto responses)
OTRS 5.0.22
CentOS 7
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