DynamicField Contact With Data Tags

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OTRS newbie
Posts: 5
Joined: 10 May 2017, 09:46
OTRS Version?: 5.0.16
Real Name: CJ Bok
Company: Eurofins

DynamicField Contact With Data Tags

Post by CJBok »

Hi All,

Quick question. Does the dynamic type field "Contact With Data" support OTRS Tags?

For instance: I have created a new "Contact With Data" with the following field (Name, ValidID, Login, Email)

Is it possible to get these value in the notification system?
Example <OTRS_TICKET_DyanamicField_DF_Login> or <OTRS_TICKET_DyanamicField_DF_Email>

Posts: 14744
Joined: 26 Jan 2007, 14:50
OTRS Version?: Git Master

Re: DynamicField Contact With Data Tags

Post by jojo »

As Contact with Data is part of the OTRS Business Solution please contact the OTRS AG Servicedesk for support
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OTRS expert
Posts: 298
Joined: 20 Sep 2010, 16:54
OTRS Version?: ITSM 6.0.22
Real Name: Alexey Yusov
Company: Radiant System Group s.r.o
Location: Prague

Re: DynamicField Contact With Data Tags

Post by alexus »


You can fill in any Dynamic Field with Customer Data.
Ticket → Core::Ticket
Alexey Yusov

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