KIX4OTRS file changes

English! place to talk about OTRS development, programming and coding
Post Reply
OTRS newbie
Posts: 19
Joined: 19 Apr 2017, 12:54
OTRS Version?: 5.0.12

KIX4OTRS file changes

Post by gtsak »


I am using OTRS 5.0.12 and KIX4OTRS 8.0.7 . i want to create a new button for the Customer Interface (i know what changes i need to make) but i don't know in which directory i need to go to(/Kernel or KIX4OTRS/Kernel). i know KIX4OTRS is overwriting some files (but not all), so i am in a deadlock. How does KIX4OTRS work?

Posts: 315
Joined: 09 Jan 2007, 15:24
OTRS Version?: OTRS 5.0.x
Real Name: Torsten
Company: c.a.p.e. IT GmbH
Location: Chemnitz

Re: KIX4OTRS file changes

Post by tto »


you may repost your question in the KIX4OTRS-/KIXDesk-Forum which you can find here: ... ge=english

kind regards, T.
KIX 17.x (fork of OTRS)
Professional KIX-, or OTRS-integration, development and consulting by c.a.p.e. IT -
For questions and hints regarding KIX(4OTRS) please go to
Bei Fragen und Hinweisen zu KIX(4OTRS) bitte an wenden.

Post Reply