Process ticket, custom print

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gtsak
OTRS newbie
Posts: 18
Joined: 19 Apr 2017, 12:54
OTRS Version?: 5.0.12

Process ticket, custom print

Post by gtsak » 25 Apr 2017, 12:39

Is there a way to add a new category in the Communication drop down menu, in the process ticket overview, so that i can print a custom file with all the info i need?

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