Default value for new ticket type (customer side)

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cris12345
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Default value for new ticket type (customer side)

Post by cris12345 »

Hi,
Do you know where you can define a default value for type in the new ticket view in the customer side?
Same as when you create a dropdown dynamic field and there's a default value

Thanks
reneeb
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Re: Default value for new ticket type (customer side)

Post by reneeb »

Please check SysConfig option Ticket::Frontend::CustomerTicketMessage###TicketTypeDefault
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cris12345
Znuny advanced
Posts: 105
Joined: 24 Feb 2017, 16:45
Znuny Version: 5.0.16.01
Real Name: Cristina Corrales
Company: -

Re: Default value for new ticket type (customer side)

Post by cris12345 »

great! Thanks for your help!
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