Performance and instability problems with OTRS versions on Windows

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brann
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Performance and instability problems with OTRS versions on Windows

Post by brann »

Hello,

I wanted to ask you which experiences you have collected with OTRS on Windows and what about OTRS 4 being available just for Linux (without Windows installer anymore). The capeIT's experience and community feedback we collected shows that there are many performance problems and even cases of instability of OTRS systems running on Windows. We even have been advising against installation of older OTRS versions on Windows.

We summarized it in our press release:

http://www.cape-it.de/en/company/press/ ... uppor.html

What is your opionion about it?

Regards,
Anna
wurzel
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Re: Performance and instability problems with OTRS versions on Windows

Post by wurzel »

Hi,

sounds good :)

see my signature, and you have my opinion ;)

Flo
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Re: Performance and instability problems with OTRS versions on Windows

Post by eandrex »

Nice reading.

And this summarize my experience with OTRS installations on Windows:

Code: Select all

All of suddenly, errors 500 everywhere
the more bigger the installation becomes, the more frequently they are. I tried plack perl as the web server and iis as a reverse proxy but under that setup, it doesnt get any better :lol: (for example in some cases OTRS doesnt return appropiate headers, which ends in an gateway error)
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Re: Performance and instability problems with OTRS versions on Windows

Post by jojo »

We suggest since years not to use windows on production systems. Also the xxx will help windows users on migration to linux or managed systems.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

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Professional Services:: http://www.otrs.com :: enjoy@otrs.com
brann
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Re: Performance and instability problems with OTRS versions on Windows

Post by brann »

OK, thanks for your feedback :)
aph
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Re: Performance and instability problems with OTRS versions on Windows

Post by aph »

Can only agree with the opinions expressed here. Windows is not suitable for production. For testing/demos I find the appliance to be the best solution.
OTRS 3.3.x (private/testing) on Windows Server 2008 with MSSQL database.
OTRS 3.3.x (private/testing) on CentOS with MySQL database and apache
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