bug in DynamicFieldRemoteDB?

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jlima
Znuny newbie
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Real Name: Jorge Lima
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bug in DynamicFieldRemoteDB?

Post by jlima »

Hi
I want to create a stats report that counts how many tickets were created last week per DynamicFieldRemoteDB value.
when I run the report I get the following error
Can't locate object method "StatsSearchFieldParameterBuild" via package "Kernel::System::DynamicField::Driver::RemoteDB" at /opt/otrs//Kernel/System/DynamicField/Backend.pm line 2318.
Is it a misconfiguration of my system or a problem with the DynamicFieldRemoteDB addon?

Anyone has any report, using DynamicFieldRemoteDB, running ok?

cheers
jlima
OTRS 6.0.18 (public/testing) on CentOS with Postgres database
joserribeiro26
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Re: bug in DynamicFieldRemoteDB?

Post by joserribeiro26 »

I have same problem.
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jojo
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Re: bug in DynamicFieldRemoteDB?

Post by jojo »

Contact the vendor of this 3rd party Module. As far aus I remember they have no public bugtracker available
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tto
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Re: bug in DynamicFieldRemoteDB?

Post by tto »

joserribeiro26 wrote:I have same problem.
Hi Jose.

which version of the package do you use?

regards, T.
--
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tto
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Re: bug in DynamicFieldRemoteDB?

Post by tto »

tto wrote:
joserribeiro26 wrote:I have same problem.
Hi Jose.

which version of the package do you use?

regards, T.
...the fix will be included the upcoming release. Feel free to report bugs to support@cape-it.de. Thanks.

regards, T.
--
KIX 17.x (fork of OTRS)
Professional KIX-, or OTRS-integration, development and consulting by c.a.p.e. IT - http://www.cape-it.de
For questions and hints regarding KIX(4OTRS) please go to https://forum.kixdesk.com/
Bei Fragen und Hinweisen zu KIX(4OTRS) bitte an https://forum.kixdesk.com/ wenden.
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