How can I contribute ?

[ebernier]

Hello,

I want to add new features in OTRS. How can I proceed to submit my modifications ? Do my new features have to be approved before start developping them ?

Thanks

[Alexander Halle]

If you would like to see your code in the official OTRS code you should post it at the bugtracker (bugs.otrs.org).
(Maybe you have to sign something, so that the OTRS company group merges your code with their code and maintains it.)

The other way is the community way, you simply upload your code to OPAR (http://opar.perl-services.de/) and maybe in addition notify the users by postign the link to the "Patches / Modules" sub forum here in the developer forum. Of course that way your code will not get into the core, since the community doesn't maintains the core but the company. But it's a very good start and according to the number of OPAR packages not uncommon.

So I would recommend to upload it to OPAR and then wait for reactions and maybe later upload a patch to the bug tracker.

[Alexander Halle]

BTW: Posting the link to the feature tracker in addition is also good to get more feedback (https://otrsteam.ideascale.com/)

[rosejeffreys]

BTW: Posting the link to the feature tracker in addition is also good to get more feedback (https://otrsteam.ideascale.com/)

Thanks Alexander. I was thinking about adding a few features as well. Guess I found where to do it now.

[Alexander Halle]

If you have something to publish you can also contact us (ocb [at] otterhub.org), so that we spread the news or if you need a project page on otterhub.org .

[ebernier]

Hello,

We would like to complete the french translation of OTRS. It is partially translated in french, but not completely. This is what we want to do :
1- Add all missing sentence in file "Kernel/Language/fr.pm"
2- We will create a french version of file "scripts/database/otrs-initial_insert.*". Now, the values of this files are only in english. We will add a drop down box during the installation process to ask the user the language he want to install. If french is selected, the french file will be used instead of the english one to insert values in database.
3- We will remove all sentence "hard coded" in source code to insert them in traductions files .

Do we need a confirmation from you before beginning this project ?

Thanks

[jojo]

Hi,

1) is OK

2 and 3 are not needed. All values except the notfications will be translated in frontend. You can add additional notifications for french. (right now they are only for english and german in the file)