sir,
in otrs,execution of a particular form which code is being affected(ex: if dashboard is open then in source code of otrs ,which code is being affected).
partcular form execution
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- Znuny newbie
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- Real Name: Dileep Kumar SIngh
- Company: MotherSonsumi InfoTech & Designs Ltd.
Re: partcular form execution
OTRS is a complex and modular designed application. So typically some frontend code (module) is executed and some Backend Code which provides the core functionality.
So give some more informations on the things you want to do, otherwise nobody can help you
So give some more informations on the things you want to do, otherwise nobody can help you
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny newbie
- Posts: 62
- Joined: 05 Oct 2011, 12:31
- Znuny Version: 4.0.12
- Real Name: Dileep Kumar SIngh
- Company: MotherSonsumi InfoTech & Designs Ltd.
Re: partcular form execution
sir, i have added a field issue category and a field sub issue category,my question is that "when i am selecting one issue in issue category respective sub issue should be shown in sub issue category?"
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- Znuny expert
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- Real Name: Alexander Halle
- Company: radprax MVZ GmbH
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Re: partcular form execution
Your last question doesn't sound like a developer question. Please notice that this sub forum here is only for questions regarding OTRS code changes and that there are several other sub forums, for example also for configuration questions.
In general you should tell people somethign about your system (OTRS version, operations system, database and so on), so that one can help you and you should also tell somethign about your OTRS experience level. For example I'm unsure if you already know the OTRS documentation, there are manuals for configuration and also for development (http://docs.otrs.org/).
So please for new questions:
- use the right sub forum
- tell what you have tried so far
- tell what system you use
Sorry that I could not help you more.
In general you should tell people somethign about your system (OTRS version, operations system, database and so on), so that one can help you and you should also tell somethign about your OTRS experience level. For example I'm unsure if you already know the OTRS documentation, there are manuals for configuration and also for development (http://docs.otrs.org/).
So please for new questions:
- use the right sub forum
- tell what you have tried so far
- tell what system you use
Sorry that I could not help you more.
Alexander Halle
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OTRS Community Links: User Meetings, Projects