Hello,
This is probably a stupid questions but I can't get my head around it. I've just installed OTRS to get a look at it and created a couple of test agents and all is fine. I've gone to create a couple of test customers and allthough they seem correctly created i just can't logon using the username and password? Am I missing some simple and obvious and documented step??
Thank you,
James
Can't loggin users [Solved]
Moderator: crythias
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- Moderator
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- Joined: 19 Jun 2007, 17:11
- Znuny Version: various
- Real Name: Daniel Obée
- Location: Berlin
Re: Can't loggin users
Are you trying to log on to the agent interface (... index.pl)? Customers are only allowed to log on to the customer interface at example.com/otrs/customer.pl
Greets
dan
Greets
dan
Re: Can't loggin users
I knew it was something obvious and stupid.
Cheers,
James
Cheers,
James