Can't loggin users [Solved]

Moderator: crythias

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scarja
Znuny newbie
Posts: 2
Joined: 01 Jun 2011, 14:42
Znuny Version: 3.0.8

Can't loggin users [Solved]

Post by scarja »

Hello,
This is probably a stupid questions but I can't get my head around it. I've just installed OTRS to get a look at it and created a couple of test agents and all is fine. I've gone to create a couple of test customers and allthough they seem correctly created i just can't logon using the username and password? Am I missing some simple and obvious and documented step??

Thank you,
James
Daniel Obee
Moderator
Posts: 644
Joined: 19 Jun 2007, 17:11
Znuny Version: various
Real Name: Daniel Obée
Location: Berlin

Re: Can't loggin users

Post by Daniel Obee »

Are you trying to log on to the agent interface (... index.pl)? Customers are only allowed to log on to the customer interface at example.com/otrs/customer.pl

Greets
dan
scarja
Znuny newbie
Posts: 2
Joined: 01 Jun 2011, 14:42
Znuny Version: 3.0.8

Re: Can't loggin users

Post by scarja »

I knew it was something obvious and stupid.

Cheers,
James
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