Access denied for user 'otrs'@'localhost' (using password: Y

[ponomy]

I have an error below.

============================

Oops! An Error occurred.
Error Message: Access denied for user 'otrs'@'localhost' (using password: YES)
Please contact your administrator.

<![CDATA[
Message:
Access denied for user 'otrs'@'localhost' (using password: YES)

Comment:
Please contact your administrator

Traceback:
ERROR: OTRS-CGI-10 Perl: 5.12.2 OS: MSWin32 Time: Tue Mar 8 13:39:41 2011<br/>
<br/>
Message: Access denied for user 'otrs'@'localhost' (using password: YES)<br/>
<br/>
Traceback (1868): <br/>
Module: Kernel::System::DB::new (v1.127) Line: 181<br/>
Module: Kernel::System::Web::InterfaceAgent::Run (v1.58.2.1) Line: 140<br/>
Module: ModPerl::ROOT::ModPerl::Registry::C_3a_Program_20Files_OTRS_OTRS_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 48<br/>
Module: (eval) (v1.89) Line: 204<br/>
Module: ModPerl::RegistryCooker::run (v1.89) Line: 204<br/>
Module: ModPerl::RegistryCooker::default_handler (v1.89) Line: 170<br/>
Module: ModPerl::Registry::handler (v1.99) Line: 31<br/>
<br/>
"
]]>
You canSend a bugreport or go back to the previous page.

Error Details:
Error Details
Backend ERROR: OTRS-CGI-10 Perl: 5.12.2 OS: MSWin32 Time: Tue Mar 8 13:39:41 2011

Message: Access denied for user 'otrs'@'localhost' (using password: YES)

Traceback (1868):
Module: Kernel::System::DB::new (v1.127) Line: 181
Module: Kernel::System::Web::InterfaceAgent::Run (v1.58.2.1) Line: 140
Module: ModPerl::ROOT::ModPerl::Registry::C_3a_Program_20Files_OTRS_OTRS_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 48
Module: (eval) (v1.89) Line: 204
Module: ModPerl::RegistryCooker::run (v1.89) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.89) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31


Powered by OTRS 3.0.6 Top of page
========================================


So howw I can config it ? Please help me urgently.

Best Regards,

Pond

Java Tutorial: https://sites.google.com/site/itsecuritycourse/
IT Security Course: http://sites.google.com/site/csponomy/
เขียนจาวา โจทย์จาวา เขียนโปรแกรมภาษาจาวา IT Security Course
Follow Me: @csponomy

[Andre Bauer]

wrong db pass...

[humanv2]

I'm having the same error. I have configured the DB info in Config.pm and it's still not working. Is there an alternate location this info is configured? What if it's the script DBUpdate-to-3.0.pl ? Does that use different config settings?

Edit: My fault. apparent it is set in ~otrs/Kernel/Config.pm ... I must have edited something else. Works now.