Help a newbie customize the Customer web pages - V3.0.4

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jforrow
Znuny newbie
Posts: 26
Joined: 02 Sep 2010, 16:21
Znuny Version: 3.0.9

Help a newbie customize the Customer web pages - V3.0.4

Post by jforrow »

Hi,

I need to customize the Customer pages (customer.pl) in OTRS V3.0.4. Nothing major, just adding my company logo, and some custom wording.

I've read the Developer manual, but It's not helping; I'm not a developer. Should I be creating a new Skin under /opt/otrs/var/httpd/htdocs/skins/Customer? If yes, how do I know which .css files to copy and change?

Thanks
Test : OTRS 3.1.12 with ITSM 3.1.7
Prod : OTRS 3.1.12 with ITSM 3.1.7
Both running on Centos 5.7 with Mysql Database
crythias
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Re: Help a newbie customize the Customer web pages - V3.0.4

Post by crythias »

Some is in SysConfig (search for Customer).
Some is in the .dtl files:
Kernel/Output/HTML/Standard/CustomerHeader.dtl

Edit Config Settings in Framework -> Frontend::Customer
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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