[Debian] Upgrade 2.4.7 > 3.0.5

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pedrocalvin
Znuny newbie
Posts: 9
Joined: 18 Jan 2011, 20:26
Znuny Version: 2.4.7

[Debian] Upgrade 2.4.7 > 3.0.5

Post by pedrocalvin »

Hello!

I am using an Ubuntu Server with OTRS 2.4.7.

All went fine in the beggining. I found a debian package to install the application on its version 2.4.7 and I had no problems.

Now I would like to upgrade to some 3.0 release, but i can't find any debian package.

Is there any source? I searched and I couldnt find. Was it a mistake to install a debian source, since the releases are in .rpm?

Is it a good idea to make a conversion .rpm -> .deb and install it on my server?

Any help is welcome, since i am new to the OTRS world!

Thanks a lot!
pedrocalvin
Znuny newbie
Posts: 9
Joined: 18 Jan 2011, 20:26
Znuny Version: 2.4.7

Re: [Debian] Upgrade 2.4.7 > 3.0.5

Post by pedrocalvin »

By the way I know I can install it by my own installing the source and following the upgrade instructions, but I would prefer to avoid the hassle.

Another question I have is... How long does it usually take since a new version is available in .rpm to become available in .deb?

Thanks in advance! :)
earwax
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Joined: 07 Dec 2010, 23:54
Znuny Version: 3.0.11
Location: Seattle, WA
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Re: [Debian] Upgrade 2.4.7 > 3.0.5

Post by earwax »

Just install it by source. Seriously, only takes a few minutes, and the installation text file is really well written. I've installed it on my Ubuntu 10.04 machine and it works like a charm doing it from source.
OTRS 3.0.12
Ubuntu Linux 10.04
MySQL
icm3012
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Joined: 19 Oct 2010, 13:56
Znuny Version: 3.3.8
Location: UK

Re: [Debian] Upgrade 2.4.7 > 3.0.5

Post by icm3012 »

Hi

I have also used the source to install in ubuntu 10.04, previously tried the correct rpm's for opensuse, centos 5 and all had problmes with various dependancies in PERL, such as soap-lite.

I will continue to use the source files as very confident these will install without issues.

regards

Ian
kind regards

Ian

OTRS v3.0.11 ITSM 3.0.5 running on ubuntu 11.10 64bit
with iPhone app
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