hi all?
i am using the customer company. so for some of my companies am having two accounts from same company and others i have one. i have created notifications for ticket state update in the admin notifications area and my customers get notifications when the state of their ticket changes. I want the notifications to be sent to to all members of a particular company and not only to the particular customer who created the ticket.
any help on how to achieve this greatly appreciated
sorry for bad English
send notificcationss to all customers from same company
Moderator: crythias
send notificcationss to all customers from same company
OTRS 2.4.7 on SUSE and on MySQL database
OTRS 3.2.10 on CentOS and MySQL database
OTRS 3.2.10 on CentOS and MySQL database