Closed tickets not shown at CI. 3.0b1

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DenisBY
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Znuny Version: 3.0 CVS
Location: Minsk, Belarus

Closed tickets not shown at CI. 3.0b1

Post by DenisBY »

When I close a ticket and customer don't have any opened ticket he is unable to see his old tickers. He is able to only create a new ticket. Is it a bug or feature?
OTRS 3.0 SVN, CentOS, MySQL, Lotus LDAP for Agents and Customers. Production (Yes, I'm crazy).
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jojo
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Re: Closed tickets not shown at CI. 3.0b1

Post by jojo »

it seems to be a bug. Please create a bug report via http://bugs.otrs.org

Thanks
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DenisBY
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Posts: 54
Joined: 19 Aug 2010, 08:33
Znuny Version: 3.0 CVS
Location: Minsk, Belarus

Re: Closed tickets not shown at CI. 3.0b1

Post by DenisBY »

thanks. created.
OTRS 3.0 SVN, CentOS, MySQL, Lotus LDAP for Agents and Customers. Production (Yes, I'm crazy).
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