Stats - How to get a list off ALL closed tickets sorted...

[ElijahTheTurtle]

I'm quite new to this (first post), and really only use OTRS for the most basic of tasks.

My question is, how can I get the stats module to generate a list of ALL closed tickets and sort them by how long they took to close? I've been going through the documentation, but have really been struggling with the stats module.

Any help would be greatly appreciated, as I feel I'm just chasing my tail. If somebody has more detailed info on how to use the Stats module, that would be helpful as well.


Thanks.