Hi, I'm running the Windows version 2.4.7. Is there an additional Document Management application available to work with this version? If so, where can I download it?
I've read about Document Management on the web site but I can't seem to locate a Windows version.
Additional Application - Doc Management
Moderator: crythias
Re: Additional Application - Doc Management
Maybe you mean the File Manager? This is just a small web app that shares a directory via the web interface for your agents. It's available via the OTRS Package Manager.
huntingbears.nl - @michielbeijen on Twitter
Re: Additional Application - Doc Management
Im looking exactlythe same, not a file manager, but document management. I've not find any, just this it seems it is what are we looking for:
http://www.cognidox.com
But not really sure.
http://www.cognidox.com
But not really sure.
Re: Additional Application - Doc Management
Maybe you are looking for something like the FAQ extension: http://doc.otrs.org/2.4/en/html/x2735.html
Evaluation/pilot: OTRS 2.4.7 on Linux (CentOS 5.4) with MySQL database connected to an Active Directory for Agents and Customers.