how to set FQDN

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kenmurimi
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how to set FQDN

Post by kenmurimi »

what does fqdn do and how do i set it?
i have installed OTRS on my laptop.
OTRS 2.4.7 on SUSE and on MySQL database
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crythias
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Re: how to set FQDN

Post by crythias »

FQDN = Fully Qualified Domain Name. (edit in Config.pm)

It's probably not ideal to install OTRS on your laptop, because it's designed to run as a web server and be accessed via web browser. The FQDN would be what you'd type in the browser to connect to the OTRS install on a server: http://FQDN/otrs-web
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kenmurimi
Znuny newbie
Posts: 87
Joined: 24 May 2010, 10:21
Znuny Version: 2.4.7

Re: how to set FQDN

Post by kenmurimi »

i am to install it on the server after testing it, i installed it on the laptop first to test it.
maybe i will then set that on installing it on the server.

thanks crythias
OTRS 2.4.7 on SUSE and on MySQL database
OTRS 3.2.10 on CentOS and MySQL database
diginin
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Re: how to set FQDN

Post by diginin »

The FQDN is a system variable that is later used in messaging. So, as a test, it is fine to install it on your laptop. The only real time this comes into play is if the customers should use a link to get to the customer front-end.
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