Installation on a non dedicated server

[webrod]

Hi,

my web site is on OVH, but not on a dedicated server, it is a shared server (not sure about the english word).
So I do not have access to the apache configuration, and cannot restart the server.

Before I go further with the instalaltion process, Is it possible to install ORTS on such a server?
Because when I read the installation guide, it looks like it requires a configuration of Apache and a restart...

Best regards
Rod

[Toory]

Hi,

I have the same problem exactly.
How can i upload OTRS to my own non dedicated host and run it?
index.pl and installer.pl are not in the root directory or subdirectories, so i can't access them to run.

is there any solution?

[Mike_B]

Hi,

if you want to run OTRS, you must be able to access the apache configuration. Apart from that, you need to install a set of Perl modules, and you should be able to run cron jobs. Most shared hosting setups don't allow this, you would probably need to have a VPS (virtual private server) at least to pull this off.

--
Mike.