queueview : only unlock ?

Moderator: crythias

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zigzagbe
Znuny newbie
Posts: 12
Joined: 21 Apr 2010, 21:47
Znuny Version: 2.4

queueview : only unlock ?

Post by zigzagbe »

Hello,


It seems that my queueview shows only UNLOCK tickets.

Is there a way to displau all tickets in authorized queue(s), including locked tickets ?

Thanks,
Vince
Mike_B
Moderator
Posts: 266
Joined: 12 Jan 2010, 18:16
Znuny Version: CVS HEAD

Re: queueview : only unlock ?

Post by Mike_B »

You would usually use the Status View for this instead. Activate it via the SysConfig.
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Daniel Obee
Moderator
Posts: 644
Joined: 19 Jun 2007, 17:11
Znuny Version: various
Real Name: Daniel Obée
Location: Berlin

Re: queueview : only unlock ?

Post by Daniel Obee »

For the statusview doesn't cover the whole topic I filed a bug report a while ago. Maybe if more people are interested, we can get back the original (2.3.x) "All" button - or better of another one which only shows the locked.

Greets
Daniel
Duncan
Znuny newbie
Posts: 8
Joined: 27 Apr 2010, 09:41
Znuny Version: 2.1.2

Re: queueview : only unlock ?

Post by Duncan »

Maybe someone has an answer?

I have the same request. Is it possible to keep the status to unlock even if ticket has been replied?

Thanks!
Daniel Obee
Moderator
Posts: 644
Joined: 19 Jun 2007, 17:11
Znuny Version: various
Real Name: Daniel Obée
Location: Berlin

Re: queueview : only unlock ?

Post by Daniel Obee »

There's an option to show locked tickets in the SysConfig.

Greets
Dan
Duncan
Znuny newbie
Posts: 8
Joined: 27 Apr 2010, 09:41
Znuny Version: 2.1.2

Re: queueview : only unlock ?

Post by Duncan »

Maybe could you describe where to modify this please?

Thanks !
crythias
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Re: queueview : only unlock ?

Post by crythias »

wait a second ... dashboard My Queues does this already, right? I didn't think it showed unlocked only... but there is a locked menu choice as well.
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