OTRSMasterSlave on Znuny 7.0.15

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mcmib
Znuny newbie
Posts: 10
Joined: 14 Feb 2024, 22:21
Znuny Version: 6.5
Real Name: Peter Choi

OTRSMasterSlave on Znuny 7.0.15

Post by mcmib »

Hello Bros,

Has anyone successfully installed OTRSMasterSlave on Znuny 7.0?
I got error message when I installed it.

+----------------------------------------------------------------------------+
ERROR: Znuny-znuny.Console.pl-Admin::Package::Install-22 Perl: 5.34.0 OS: linux Time: Mon Feb 26 14:31:54 2024

Message: Sorry, can't install/upgrade package, because the framework version required by the package (6.5.x;) does not match your Framework (7.0.15)!

Traceback (40891):
Module: Kernel::System::Package::AnalyzePackageFrameworkRequirements Line: 2862
Module: Kernel::System::Package::PackageInstall Line: 502
Module: Kernel::System::Console::Command::Admin::Package::Install::Run Line: 89
Module: (eval) Line: 461
Module: Kernel::System::Console::BaseCommand::Execute Line: 455
Module: Kernel::System::Console::InterfaceConsole::Run Line: 81
Module: znuny.Console.pl Line: 37
root
Administrator
Posts: 3968
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
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Re: OTRSMasterSlave on Znuny 7.0.15

Post by root »

Hi,

This add-on has been renamed to Znuny-PrimarySecondary. Install this add-on with this command:

Code: Select all

bin/znuny.Console.pl Admin::Package::Install https://download.znuny.org/releases/packages/:Znuny-PrimarySecondary
and it will replace OTRSMasterSlave

- Roy
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mcmib
Znuny newbie
Posts: 10
Joined: 14 Feb 2024, 22:21
Znuny Version: 6.5
Real Name: Peter Choi

Re: OTRSMasterSlave on Znuny 7.0.15

Post by mcmib »

Thank you so much!
May I ask one more question?
After installing the new package, how can I fix the above error of not being able to find OTRSMasterSlave?
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