changing the admin

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DennisH
Znuny newbie
Posts: 1
Joined: 14 Aug 2023, 13:47
Znuny Version: 3.3.4
Real Name: Dennis Horn

changing the admin

Post by DennisH »

Hello,
I could use a little help. I got the job to be the admin of an old otrs 3.3.4 system.
1. Thus I put myself in the group 'admin'.
2. I disabled the same group for the old admin and deactivated his account.
3. For safety I overwrote his email adress with my own. Then
4. I put my email adress in the field 'AdminEmail'

Is there something like NotificationRecipientEmail?

I have forgotten something? Because the old admin got email notifications, after an email couldn't been sent to an agent.


I hope, you can show me the right direction to solve the problem.

best regards Dennis
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